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Get from your invite link to your first approved document in about ten minutes. Access is invite-only: your workspace admin invites you, and Mercora emails you the link. No email yet? Check your spam folder, or ask your admin.

Set up your account

1

Open your invite link

The Welcome to Mercora page opens. Click Continue.
2

Set a password

Enter a password of at least 8 characters under New password and Confirm password, then click Set password & continue. Mercora opens the app.
3

Turn on two-factor authentication (optional)

Go to Settings → Account. Next to Authenticator app, click Enable, scan the QR code with an authenticator app, enter the 6-digit code and click Verify & Enable. From then on, Mercora asks for a code after your password. To turn it off, click Disable in the same place.
An invite link works once and expires after 24 hours. If it says the link is invalid, expired or already used, ask your admin for a new one.
Next time, sign in with your email and password. To change your password, use Settings → Account.

Upload and approve your first document

1

Upload

Click Upload in the sidebar and drop in your files, for example a shipment’s contract, B/L and invoices. Leave Document Type on Auto-detect and leave the trade empty: Mercora works out both. Click the upload button, which counts your files (for example Upload 3 Documents). See Uploading documents for file types and limits.
2

Open the Inbox

Click Inbox. Documents show under Waiting while Mercora reads them, then move to Needs you.
3

Review and approve

Open a document. The original is in the middle; the panel on the right shows its trade, its checks and the fields Mercora read. Correct anything wrong, then click Approve. Nothing reaches your trade records until you do.
A sales contract open for review in the Inbox

Reviewing a sales contract: the original in the middle, its trade, checks and fields on the right.

No Upload or Inbox in your sidebar? Your workspace or your role doesn’t include documents yet. Ask your admin.

Next steps